Privacy Policy

1. DATA PROTECTION & PRIVACY

Supplied to you Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the ePrivacy Regulation (ePR) and General Data Protection Regulation (GDPR).

We may collect limited information about you to enable us to process any orders you may place and to provide services you may request. We may also, with your consent, send you news, updates and offers. Our intention is to provide you with the best possible service. All personal data is held securely in accordance with our internal security policy and the law. 

We aim to process information about you in a fair and transparent manner and to ensure that information we hold is accurate and up to date. The aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data.

You have the right to object to the collection and/or processing of personal data. If you have objections or concerns, are unsure how we are handling or using information about you, or you think we could improve our privacy information please contact our Data Controller.

This is also the address to send emails informing us of errors or inaccuracies in data. If we are made aware of any errors or inaccuracies we will delete or correct the relevant data promptly.

We will not share your data with any third party except where required to do so in response to lawful request by government or law enforcement agencies, or with your consent.

 

2. DATA PROCESSING

Supplied to you Ltd collects and processes data for the purposes set out below. Each use of data is conducted according to a lawful basis and the basis for each category of data use is specified, along with the data types concerned.

 

2.1 ORDER/PURCHASE PROCESSING

LAWFUL BASIS DATA TYPES
Legitimate Interests. Our 'legitimate interest' for collecting and processing some of your personal data is fulfillment of your order: an essential part of our business. 

  • Full name
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Vehicle registration number
  • Bank account details

 

2.2 VALUATION SERVICES

LAWFUL BASIS DATA TYPES
Legitimate Interests. Our 'legitimate interest' for collecting and processing some of your personal data is fulfillment of your service request: an essential part of our business and necessary to provide you with the information you require. 

  • Full name
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Vehicle registration number

 

2.3 SALES & PURCHASE ENQUIRIES

LAWFUL BASIS DATA TYPES
Legitimate Interests. Our 'legitimate interest' for collecting and processing this data is the need to respond fully to your product or service enquiry: an essential part of our business and necessary to provide you with the information you require. 

  • Full name
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Vehicle registration number

 

2.4 SUBSCRIPTION SERVICES

LAWFUL BASIS DATA TYPES
Consent. With your express consent, we use your data in order to provide you with the products and services to which you have subscribed. We may contact you by post, email and/or phone/SMS. 

  • Full name
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Vehicle registration number

 

2.5 MARKETING SERVICES

LAWFUL BASIS DATA TYPES
Consent. With your express consent, we use your data in order to provide you with information regarding special offers, price reductions, registrations of specific relevance and similar information. We may provide this information to you by post, email and/or phone/SMS.

 

3. DATA STORAGE

All personal data is held securely in accordance with our internal security policy and the law. We will hold all data for as long as we deem necessary in order to fulfil business needs. This may mean some personal data is stored longer than others. For example, personal data from orders will be stored for a minimum of 6 years as per government regulations, whereas personal data from enquiries may be stored for much less.

 

4. YOUR RIGHTS

Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. You are also able to delete any personal account created on the website in the Account Settings area.

Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@platehunter.com if you wish to make a request.

 

5. HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at 01952 588888.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk